Privacy Policy 隐私权政策
Last updated: 29 September 2026 / 最后更新日期:2026 年 9 月 29 日
1. Introduction
This Privacy Policy explains how ReverseDiabetes ("we", "us", "our", or "this website") collects, uses, and protects personal information when you visit reverserdiabetes.com. This policy is prepared in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and, where applicable, references obligations under the EU General Data Protection Regulation (GDPR). By using this website, you consent to the practices described in this policy.
1. 前言
本隐私权政策说明 ReverseDiabetes("我们"、"本网站")在您访问 reverserdiabetes.com 时如何收集、使用和保护您的个人信息。本政策依据马来西亚《2010 年个人资料保护法》(PDPA) 制定,并在适用情况下参考欧盟《通用数据保护条例》(GDPR) 的相关义务。使用本网站即表示您同意本政策所述的做法。
2. Who We Are
ReverseDiabetes is a health education platform based in Malaysia. For matters relating to your personal data, contact us at info@reverserdiabetes.com.
2. 关于我们
ReverseDiabetes 是一个总部位于马来西亚的健康教育平台。有关您个人数据的事宜,请联系 info@reverserdiabetes.com。
3. Information We Collect
3.1 Information you provide directly — Email address, if you contact us; any information you voluntarily send us by email or WhatsApp. 3.2 Information collected automatically — IP address and approximate location (country/city); browser type, device type, operating system; pages visited, time spent, referring website; standard server log data. 3.3 Cookies and analytics — We may use cookies and third-party analytics tools (such as Google Analytics) to understand website usage. These tools collect anonymised usage data and do not identify you personally. We do not collect names, phone numbers, addresses, payment information, medical records, health data, or diabetes diagnoses through this website.
3. 我们收集的信息
3.1 您主动提供的信息 —— 邮箱地址(如您联系我们);您通过邮件或 WhatsApp 自愿发送的任何信息。 3.2 自动收集的信息 —— IP 地址及大致位置(国家/城市);浏览器类型、设备类型、操作系统;访问的页面、停留时间、来源网站;标准服务器日志数据。 3.3 Cookies 与分析 —— 我们可能使用 Cookies 和第三方分析工具(如 Google Analytics)以了解网站使用情况。这些工具收集匿名使用数据,不会识别您个人身份。 我们不通过本网站收集姓名、电话号码、地址、支付信息、医疗记录、健康数据或糖尿病诊断信息。
4. How We Use Your Information
We use collected information only for: responding to inquiries you send us; understanding how visitors use the website to improve content; ensuring website security and preventing abuse; complying with legal obligations. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. 我们如何使用您的信息
我们仅将收集的信息用于:回复您的咨询;了解访问者如何使用网站以改进内容;保障网站安全,防止滥用;遵守法律义务。我们不会为营销目的向第三方出售、出租或交易您的个人信息。
5. WhatsApp and Consultation Enquiries
This website links to a WhatsApp contact for consultation enquiries with a featured nutritionist. If you choose to contact her via WhatsApp, any personal or medical information you share is governed by her own privacy practices, not this policy. We do not automatically share visitor data with any third party.
5. WhatsApp 与咨询查询
本网站链接至 WhatsApp,供您就重点推荐营养师的咨询进行查询。如您选择通过 WhatsApp 联系她,您分享的任何个人或医疗信息受她自身的隐私实践管辖,而非本政策。我们不会自动将访问者数据分享给任何第三方。
6. Third-Party Services
This website may use analytics providers (e.g. Google Analytics), content delivery networks, and search engine tools (Google Search Console verification). Each provider has their own privacy policies; we recommend reviewing them.
6. 第三方服务
本网站可能使用分析提供商(如 Google Analytics)、内容分发网络及搜索引擎工具(Google Search Console 验证)。每个提供商均有各自的隐私政策,建议您自行查阅。
7. Data Retention
Email correspondence: retained up to 24 months, then deleted. Server logs: up to 12 months. Analytics data: per the provider's default settings.
7. 数据保留
邮件通信:保留最长 24 个月后删除。服务器日志:最长 12 个月。分析数据:按提供商默认设置保留。
8. Your Rights Under PDPA
Under the Malaysian PDPA 2010, you have the right to: request access to personal data we hold about you; request correction of inaccurate data; request deletion of your data; withdraw consent to data processing; lodge a complaint with the Malaysian Personal Data Protection Commissioner. To exercise any of these rights, email info@reverserdiabetes.com. We will respond within 21 days as required by PDPA. GDPR (EU visitors): You additionally have the right to data portability and the right to object to processing under GDPR Article 21.
8. 您在 PDPA 下的权利
根据马来西亚 PDPA 2010,您有权:查询我们持有的关于您的个人数据;更正不准确的数据;删除您的数据;撤回对数据处理的同意;向马来西亚个人资料保护专员署投诉。如需行使上述权利,请发邮件至 info@reverserdiabetes.com。我们将按 PDPA 要求在 21 天内回复。 GDPR(欧盟访问者): 您在 GDPR 下额外享有数据可携权和依据第 21 条反对处理的权利。
9. Cookies
This website uses essential cookies (required to function) and analytics cookies (to measure usage). We do not run advertising or retargeting cookies. You can disable cookies in your browser settings; doing so may affect some website features.
9. Cookies
本网站使用必要 Cookies(网站运行所需)和分析 Cookies(衡量使用情况)。我们不运行广告或再营销 Cookies。您可在浏览器设置中禁用 Cookies,但可能影响部分网站功能。
10. Children's Privacy
This website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us and we will delete it.
10. 儿童隐私
本网站不面向未满 18 岁人士。我们不会有意收集未成年人的个人信息。如您认为未成年人向我们提供了个人信息,请联系我们,我们将予以删除。
11. Data Security
We implement reasonable technical and organisational measures to protect personal information. However, no transmission over the internet is 100% secure. You share information with us at your own risk.
11. 数据安全
我们实施合理的技术与组织措施以保护个人信息。然而,互联网传输并非 100% 安全。您在与我们分享信息时须自行承担风险。
12. International Transfers
If you access this website from outside Malaysia, your information may be transferred to and processed in Malaysia. By using this website, you consent to this transfer.
12. 跨境传输
如您从马来西亚境外访问本网站,您的信息可能会被传输至马来西亚并在境内处理。使用本网站即表示您同意此项传输。
13. Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top indicates the latest revision. Continued use of the website after changes constitutes acceptance.
13. 政策变更
我们可能定期更新本隐私权政策。顶部"最后更新日期"注明最新版本。政策变更后继续使用本网站即视为接受变更。
14. Governing Law
This Privacy Policy is governed by Malaysian law. Disputes shall be subject to the exclusive jurisdiction of the courts of Johor Bahru, Malaysia.
14. 适用法律
本隐私权政策受马来西亚法律管辖。争议应受马来西亚新山法院的专属管辖。
Contact
For all privacy-related questions or requests, email info@reverserdiabetes.com.
联系我们
如有任何隐私相关问题或请求,请发邮件至 info@reverserdiabetes.com。